HR Test 1 - Precision House LLC


                        
                            The Basics
                            Please validate your understanding of the work protocols and use of supplies.
                        

        
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                        What do you use to shine the chrome in a bath tub?*
			
				
				Heavy-duty degreaser
			
			
				
				Metal scrub sponge
			
			
				
				Hard-water stain remover (and drill with scrub-brush if needed)
			
			
				
				All of the above
			
When should you wear a face-mask and gloves?*
			
				
				Only if you have a cough
			
			
				
				At all times
			
			
				
				Only when inside the house
			
			
				
				Only when less than 6ft apart
			
What mileage should you count for reimbursement, if you live in Pukalani and work in Kihei on that day.*
			
				
				Only from our Kahului storage unit to Kihei and back to Kahului
			
			
				
				No mileage because we only pay for driving in between cleanings and there's only one that day
			
			
				
				From Pukalani to Kihei and back
			
			
				
				From Pukalani to Kahului and back
			
How do you count your breaks?*
			
				
				We're only allowed up to 20min of paid break per day
			
			
				
				No break is ever allowed during the work day
			
			
				
				Breaks are allowed at anytime (within reason), just make sure you clock-out because they aren't paid
			
			
				
				Tell the manager you are taking a break so he can count it
			
                    
                    
                          
                    
                
                
                    
                        What should you do if you have symptoms, or if you were in contact with someone who does?*
			
				
				Inform your manager asap and don't come to work
			
			
				
				Ask your manager to get paid sick leave
			
			
				
				Schedule a rapid antigen test (free tests @Minit Medical)
			
			
				
				Quarantine if positive, come back to work if negative
			
			
				
				All of the above
			
How do you confirm your work schedule?*
			
				
				Send texts to your Manager
			
			
				
				Checking all the many email notifications
			
			
				
				Click on assigned events in the 'Google Calendar' app, and click on 'Yes' to confirm your attendance
			
What should you do if you can't access a unit you're supposed to clean?*
			
				
				Call your Manager immediately so he can handle it
			
			
				
				Double-check the details on the calendar event, ask your coworker, and call the client if you still can't access
			
			
				
				Leave and we will have it rescheduled later because the info wasn't clear
			
What kind of cleaners are we at Precision?*
			
				
				Detail-oriented
			
			
				
				Reliable
			
			
				
				Eco-Friendly
			
			
				
				All of the above
			
                    
                    
                          
                    
                
                
                    
                        What is included in our PREMIUM vacation rental service?*
			
				
				Bed Linen & bath towels, all supplies, last-minute booking & cancellation, and enhanced disinfection
			
			
				
				Cleaning fans every time
			
			
				
				Just the regular CDC disinfection
			
			
				
				All of the above
			
If you're tempted to cut corners:*
			
				
				Do it, as long as no one sees it
			
			
				
				Only cut corners in spots no one looks at
			
			
				
				Remember you are doing detail-oriented cleaning here, and be proud of it!
			
			
				
				All of the above
			
How long does it take to clean a bathroom for a regular cleaning?*
			
				
				10-15min
			
			
				
				25-35min
			
			
				
				40-50min
			
Do we wipe ceiling fans during a vacation rental service?*the different PDF cleaning checklists are available when you scroll on our home page www.precision.house (Save them on your phone so you can check if in doubt)

			
				
				Yes
			
			
				
				No
			
                    
                    
                          
                    
                
                
                    
                        The client asks you to clean a spot, up high on the wall on top of the staircase:*
			
				
				No problem, we gotta serve the client first. There's a way you can set the stepstool on the stairs and it might work without falling down
			
			
				
				You try to reach it and wipe it by extending the flat mop, if not; answer #4
			
			
				
				You ask the client if you can use her tall ladder to reach it safely
			
			
				
				You say sorry but it is higher than 9ft and we can't do that because of liabilities
			
			
				
				All of the above
			
How long does it take to clean a kitchen for a moveout cleaning?*
			
				
				~1hr
			
			
				
				~2hrs
			
			
				
				~3hrs
			
There is some mold on the blinds you need to clean, what do you do?*
			
				
				If it's less than 10sqft, just wipe it with all-purpose probiotics
			
			
				
				Text a picture and location/description to your manager
			
			
				
				If it's more than 10sqft, you're free to do it or not, but tell your manager about the situation
			
			
				
				All of the above
			
The house you're cleaning looks like it is going to take more time than planned:*
			
				
				You speed up and cut corners everywhere that isn't that apparent
			
			
				
				You speed up and focus on not forgetting details by working top-to-bottom and following walls
			
			
				
				You notify your manager to see if you can get more time, extra helper, or come back finish up later
			
			
				
				You complain and tell your co-workers how annoying it is to have to clean such a dirty house
			
			
				
				You motivate your co-workers, make sure everything is done and plan so efforts are coordinated to finish as soon as possible
			
			
				
				If no solution other than being late, make sure to text the following client to tell them about the delay
			
			
				
				2, 3, 5 and 6
			
                    
                    
                          
                    
                
                
                    
                        Do we wash dishes?*
			
				
				Never
			
			
				
				Always
			
			
				
				Only in Vacation Rentals
			
The client contacts you on your phone to book a cleaning*
			
				
				You tell the client a day and time that works for you
			
			
				
				You tell the client to book it through your Manager
			
			
				
				It is both a breach of your employment agreement and of the terms the client agreed to.
			
			
				
				2 and 3
			
Do we clean inside kitchen cabinets?*
			
				
				Never
			
			
				
				Always
			
			
				
				Only in Vacation Rentals
			
			
				
				Only in Vacation Rentals, and during Move-outs (if empty)
			
What do you use to remove rings in the toilet bowl?*
			
				
				Clorox
			
			
				
				Hard water stain remover with the drill and brush-head
			
			
				
				Pumice stone
			
The client asks your help to move furniture around.*
			
				
				You gladly help out to be nice
			
			
				
				You accept even though you don't really want to
			
			
				
				You politely decline, mentioning that the client was informed that we don't move stuff around because of liabilities. We only focus on cleaning, and doing it well
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